On Yer Bike Repairs & Servicing

We have fully kitted out workshops in every store ready to tackle any job.

So whether you just need a quick puncture repair or your rear suspension servicing, we have the tools and knowledge to help you out!

Please note we operate a very busy workshop and your bike will need booking in before arrival. We recommend calling roughly a week before you would like the work done, but once with us, we aim for turn-around within the same day.





Wheels	Price
Inner tube replacement per wheel (wheel off the bike)	£7.00
Inner tube replacement per wheel (wheel on the bike)	£12.00
Puncture repair hub driven e-bike	£18.00
Tubeless conversion/Set up (per Wheel)	£25.00
Presta Valve Core replacement	£5.00
Front Hub Service/bearing replacement	£20.00
Rear Hub Service/bearing replacement	£30.00
Wheel tension/true	£17.00
Wheel building (per Wheel)	£40.00
Frame & Suspension
Fork lower strip, clean and fit new seals	£30.00
Fit new headset/headset bearings	£30.00
Replace Bottom Bracket	£30.00
Linkage bearing replacement (per pivot)	£25.00

Brakes & Gears	Price
Replace Chain (wheel off the bike)	£7.00
Replace Cassette (wheel on the bike)	£12.00
Replace Rear mech	£18.00
Derailleur alignment check and adjustment (per Wheel)	£25.00
Di2 Firmware update	£5.00
Brake set up and adjustment (per brake)	£12.00
Individual brake bleed	£30.00
Change Brake pads, replace and reset	£12.00
Electric Bike
Shimano Steps Update & Diagnostic	£30.00
Bosch Update & Diagnostic	£30.00
Yamaha Update & Diagnostic	£30.00
Bosch Battery Capacity test	£20.00
Motor clean & Refit	£30.00




If you are looking to have something fixed that doesn't appear to be on this list, don't worry!

This list is just to cover our most common repairs, Our mechanics can take on almost any job to do with a bicycle.

Because there are so many different shapes and sizes when it comes to bicycles, there are some jobs we can't put an upfront price on.

With these jobs, we have to charge by the amount of time taken. But on the flip side of this, if a job gets done a lot quicker than expected. The mechanics will lower the price to reflect this.

We will also take on all-electric bike repairs from the major manufacturers (Bosch, Shimano, and Yamaha) There are a few other brands we can help with, but you will have to call us up to check.

We do not repair Suron/stealth bomber electric bikes


We also do not repair electric scooters.

Having a service is a great way to keep your bicycle in top condition, And it will help it last a lot longer as well as cut down on costs in the long run.

Bronze service - Every 500 miles or 10 months
This is almost like a car mot, a really thorough once over on the bike whilst taking care of a few minor jobs.

Silver Service -Every 1000 miles or 18 months
The silver covers everything a bronze does and more! we will also remove and thoroughly clean your Drivetrain (cassette, chain, derailleurs, and cranks) in our eco-friendly hot parts washer. As well as tensioning and truing wheels when required.

Gold - 1500 Miles or 30 Months
This is almost a strip down and rebuild! Great for those who want their bike to feel and look almost brand new again. In addition to the silver, your brakes will get bled and almost everything removed, cleaned, and regreased.

Our mechanics will always assess a bike before starting work, they will quote you according to the work they can see your bike needs. It is always down to you if you wish to go ahead with this work.
For example, if your bike is booked in for a Gold but it is in almost perfect condition, they will call you and advise a Silver or maybe even a Bronze.
This works the opposite way as well, if your bike is booked in for a Bronze but needs a full strip-down and rebuild, they will let you know what they find before starting the work.


Regular Bike Service	Bronze	Silver	Gold
Inspect frame and forks for damage
Check all nuts and bolts and torque accordingly
Headset & Bottom Bracket check
Check front and rear hubs & that wheels rotate freel
Inflate tyres to correct pressure and check condition
Adjust brakes & Gears
Lubricate chain
Road test
Remove and degrease chain, cassette & cranks
Remove and clean gears
True wheels
Refit and set gears
Lubricate gear pivots
Bottom bracket removal, inspection, clean & regrease or replace
Hub service, removing and regreasing or replacing bearings
Headset service, removing and regreasing or replacing bearings
Dropper post inspection & cable refit (if required)
Bleed front and rear brakes
Polish frame and forks
	£50	£90	£180

Discounted Service add-ons
Whilst having your service done, there may be one or 2 additional jobs you need to do that aren't covered as part of your service.

As we will already be working on your bike, it won't take us as long as usual to complete these extra jobs, so we have adjusted these prices accordingly.

Here is a list of our most popular service ad-ons


Service add-ons	Price
Fork lower strip and clean	£25.00
Individual brake bleed (included in gold service)	£15.00
Bottom bracket or Headset replacement (included in gold service)	£15.00
Dropper post cable replacement (included in gold service)	£15.00
Tubeless tyre sealant clean and replace (per wheel)	£15.00
Linkage bearing removal and refitting (per pivot)	£12.00

Please note, these prices do not include the cost of parts

Electric bikes can need servicing a bit more often due to the extra forces involved with the motor and the extra weight the bike carries.

They can benefit from a little extra attention when they come in for a service. So we have introduced an upgraded E-Bike service package.

We carry out all the same work as our regular service packages with some extra work focused on small issues that can occur on an electric bike.

The main difference with an E-bike service is we will remove the motor and pay attention to areas on the electric system that would be missed on a regular service.

Bronze service - Every 400 miles or 8 months
This is almost like a car mot, a really thorough once over on the bike whilst taking care of a few minor jobs.

Silver Service -Every 800 miles or 15 months
The silver covers everything a bronze does and more! we will also remove and thoroughly clean your Drivetrain (cassette, chain, derailleurs, and cranks) in our eco-friendly hot parts washer.
As well as tensioning and truing wheels when required.

Gold - 1300 Miles or 25 Months
This is almost a strip down and rebuild! Great for those who want their bike to feel and look almost brand new again. In addition to the silver, your brakes will get bled and almost everything removed, cleaned, and regreased.

Our mechanics will always assess a bike before starting work, they will quote you according to the work they can see your bike needs. It is always down to you if you wish to go ahead with this work.
For example, if your bike is booked in for a Gold but it is in almost perfect condition, they will call you and advise a Silver or maybe even a Bronze.
This works the opposite way as well, if your bike is booked in for a Bronze but needs a full strip-down and rebuild, they will let you know what they find before starting the work..



Additional E-Bike Service Options	Bronze	Silver	Gold
Inspect frame and forks for damage
Check all nuts and bolts and torque accordingly
Headset & Bottom Bracket check
Check front and rear hubs & that wheels rotate freel
Inflate tyres to correct pressure and check condition
Adjust brakes & Gears
Lubricate chain
Road test
Remove and clean chain, cassette & cranks
Remove and clean front and rear derailleurs
True wheels
Refit and set gears
Lubricate front and rear derailleur pivots
Bottom bracket removal, inspection, clean & regrease or replace
Hub service, removing and regreasing or replacing bearings
Headset service, removing and regreasing or replacing bearings
Dropper post inspection & cable refit (if required)
Bleed front and rear brakes
Polish frame and forks
Motor removal, clean up and inspection
Threadlock on all motor plate and mounting bolts
Electrical contact oil on electrical connections
Software update and diagnostic report printout
Rear Derailleur cable inner and outer replaced
	£100	£140	£230

Discounted Service add-ons
Whilst having your service done, there may be one or 2 additional jobs you need to do that aren't covered as part of your service.
As we will already be working on your bike, it won't take us as long as usual to complete these extra jobs, so we have adjusted these prices accordingly.
Here is a list of our most popular service ad-ons

Service add-ons	Price
Fork lower strip and clean	£25.00
Individual brake bleed (included in gold service)	£15.00
Bottom bracket or Headset replacement (included in gold service)	£15.00
Dropper post cable replacement (included in gold service)	£15.00
Tubeless tyre sealant clean and replace (per wheel)	£15.00
Linkage bearing removal and refitting (per pivot)	£12.00

Please note, these prices do not include the cost of parts

• Check all nuts and bolts and torque accordingly
• Headset & Bottom Bracket check
• Check front and rear hubs & that wheels rotate freely
• Inflate tyres to correct pressure and check the condition
• Adjust brakes & Gears
• Lubricate chain

We offer a free safety check on any bike purchased from us.

All new bikes purchased at On Yer Bike get a full pre-delivery inspection before it leaves the store to make sure it is in perfect condition ready for your first ride.

The first few rides are classed as the bedding in period, so we encourage all customers to book their bikes back in with us FREE OF CHARGE within 4 weeks or 50 miles whichever comes first.

We will inspect the bike to make sure it is still doing everything it should and that every bolt is at the same torque it left us at.

We aim to get these done on the spot where ever possible to make sure you are back on yer bike as soon as possible.

If you have purchased a new bike elsewhere we can do this initial first check for you at a cost of £25

If you have purchased a new bike that has come in a box we can also provide a new bike build/checking service for £50.

Standard Fork Service - £25

Your forks need a lot more servicing than you realize. With most manufacturers recommend a service every 20-40 hours of use. This doesn't sound like a lot. but if you ride 1.5 hours a week, that's between 3-6 months

We will disassemble the forks, give them a good clean as dirt can build up inside, and replace the seals if necessary.

Remove the old contaminated oil and add fresh oil to them.

Parts are not included with this service and sometime we may need to order the seals.

Full Fork Service

This is something we can't do in-house, But if you need a full service on your forks then we will remove from your bike (unless you have already removed them) send them to the relevant company and deal with it on your behalf.

The cost for this depends on the fork, service, or repair you need and the manufacturer.

It will be whatever they charge + postage + £15 admin fee

Full Rear Shock Service

This is the same as the full fork service, we will remove it from your bike (unless you have already removed them) send them to the relevant company and deal with it on your behalf.

Whilst the shock is out and being serviced, you may want to have your bearings replaced at the same time.

The cost for this depends on the fork, service, or repair you need and the manufacturer.

It will be whatever they charge + postage + £15 admin fee

Shock Bushing Replacement - £20

If you have a bit of wobble from the back end, this can sometimes be caused by worn bushings on your shock. If you do notice any wear or damage it is always worth getting them replaced to make sure your suspension is running silky smooth.

It is £20 per end but if you are having both done, then it is only £30 for 2.

This does not include the price of the hardware

Linkages & bearings £25

Probably the most common job on a full-suspension bike. Your bearings and linkages may wear for various different reasons. This can result in your back end feeling a little wobbly.

We will take the rear suspension apart and fit brand new bearings on each section required until your bike is running like it's brand new again.

Bearings not included

Suspension warranty

Bikes purchased from us that are still in warranty will be treated as any other warranty.

For suspension forks and rear shocks, they may need to be sent off to the manufacturer in question for inspection.

If you bought your bike or suspension elsewhere, we can still handle the warranty for you. But some companies do not cover labor, time, or postage. So there may be a charge for processing this.

No parts are included in any of our in-house servicing.

Getting your bike booked into one of our workshops is very straightforward.

All you need to do is call the store closest to you, and one of our staff members will let you know the next available date to work on your bike and get you booked in.

When booking your bike in, please give our staff members as much information as possible so the mechanic can conduct the repair as efficiently as possible.

Our workshops do get busier during peak seasons, as we are a popular choice for servicing and repairs, which means our wait times can be a little longer than expected.

We know it can be frustrating to be without your bike. So we get most jobs done within 24 hours of their booking in date.

There may be occasions where a small job develops into a bigger job, or a part needed is out of stock. In these cases, we will get in touch to let you know.

Each one of our workshops tries to operate in exactly the same way, but there are subtle differences in each branch. So to book your bike in to the store close to you. Choose your local branch from the options below

Because our workshops and stores can get quite busy, it can sometimes be a bit tricky answering every call. But we know your repair is very important to you, so we have a handy online checker to see the status of your repair. You can also use this to check the details of what work was carried out during your repair and the total cost. All you need to do is find the repair number on the bottom of your receipt or sent it to you via text message. Type that number in the box below. And it will provide you with the latest information on your specific repair.

If you are looking to have your bike checked out by us because there is a warranty issue, we are happy to help.

Sometimes we may need to get your bike booked into the workshop to be inspected before we can start a warranty claim, but if your bike was purchased from us, we will always try to get this done as soon as possible.

Some warranties are quite straight forward and we may only need a quick phone call to get the ball rolling.

Warranties Purchased From other Shops

If your bike or item wasn't purchased from us we may still be able to process your warranty. We do have to work to the manufacturer guidelines and sometimes there will be an admin/processing fee. Just contact your local store for details.

Bosch electric bike warranties

As a Bosch expert center, we can deal with all bosch warranties even if they weren't purchased from us, these will need booking in to be checked on the diagnostic machine before we can start a warranty for you.

Yamaha & Shimano Electric Bike Warranty

If you purchased your bike from us then you just need to follow the steps listed above.

If your bike was purchased at another shop or online, we can still deal with your warranty.

Even though the parts on your bike may be covered under warranty, sometimes the time we spend fitting these parts isn't.

Some manufacturers may cover the cost of labor and admin, and in some cases, the original shop you purchased the bike from may also cover this cost. but if they don't,

There may be a charge for processing a warranty purchased elsewhere.

Cytech

Shimano Service Center

Bosch Expert Dealer